Clear-Soft Home Clear-Soft - Imagine it
- Home Support Services Contact

FAQ

FAQ

Q

What is Clear-Site?
A Clear-Site is a revolutionary new CMS (Content Management System) from Clear-Soft. Like all CMS packages available today, Clear-Site allows its users publish powerful rich content on the internet easily. What makes Clear-Site stand out from the crowd however is its great value pricing structure and its revolutionary design which is not only very stable, but very easy to use. Within minutes of logging on, you can see just how easy it is to publish content on the internet. 

From the demos section you can see the flexibility of Clear-Site in action. From business to sports clubs, Clear-Site can be used for many different types of websites. We also offer a consultancy service where we actually build your website using Clear-Site and add that professional touch should you require it.

If you're thinking of venturing onto the internet with your own '.com' and you don't want to spend 1000's, Clear-Site could be right up the street for you. Why not sign up for the free 30 day trial to see for yourself just how easy it can be to be master of your own website. 

Return to the top


Q

How do I get Clear-Site?
A Simply fill out your details on our signup page and we will set up your trial within hours. We will send you an email with the URL to your trial site and your password to log in to the admin section.

After the 30 day trial, you decide whether you want to keep the software and subscribe to the service. If you do, we will register your domain name and transfer your content and files to your new website so you will not lose any of your settings from your trial. If, after the 30 day trial, you decide that Clear-Site isn't for you then we simply remove your trial site. There are no charges whatsoever.

Click here to signup.

Return to the top


Q

How much will it cost me each year?
A The yearly subscription is €299. This includes your web hosting, domain name registration, rental of the software, email and of course free upgrades and support. For less than €1 a day you can create, manage and update your website easily without needing any knowledge of web servers, programming, HTML, javascript, DNS, POP3 ... All you have to worry about is updating the content.

If you choose to go for the pro option, there is an extra cost of €200. This is a one off payment and the yearly subscription will remain at €299.

See or pricing page for more details. 

Return to the top


Q

How long does it take to get set up?
A Once your order has been submitted from the signup page we will start working on setting up your trial immediately. When all the files are copied over to your trial site and installation is complete we will send you an email with your admin password for your site and you are free to log in from that moment. Typically all of the above will take no longer than 5 hours.

If you choose the pro option we will need to analyse your needs and preferences before we start to create your site. This will typically take a day or so. After the analysis has taken place we will begin to design your site (create your header images, buttons, menus etc.). If you like we can put in some content that you give us. All in all, a Clear-Site pro website will be set up in 3-5 days depending on the complexity.

Return to the top


Q

How does the free trial work?
A You place your order on the signup page. We will email you within hours to inform you where your trial site and how to log in to the admin section. For the next 30 days you are free to try out the software and see what you like and don't like. You can create a fully functional website in this time. After the 30 days are up you decide if you want to keep the software or not. If you do decide to keep it, we will email you with instructions on how to purchase the package. After the order goes through we will register your preferred domain name and set up your website. None of your trial data will be lost.

If you decide that you don't want Clear-Site, we will simply delete the trial site and wish you the best of luck!

Return to the top


Q

Will I lose all content when I move from my trial site to my real site?
A No. We simply transfer your package to the production webspace where your domain name will be pointing to. When you go to your final website it will look just like the one you created during your trial. 

Return to the top


Q

What is the difference between Clear-Site basic and Clear-Site pro?
A Clear-Site pro is an extension of basic. You get the exact same software package, exact same support and upgrade options etc. The only difference is that with pro we will create your site for you. Our design team have access to some of the most powerful graphics tools to make your site look and feel as professional as you would expect from an experienced web design team.

We will of course consult with you first. We will find out what you do, what you want, what styles you like and what content you want to publish on your site. All of this consultancy and professional design time costs just €200 as a one off payment. The ongoing cost will be the same as basic (€299 a year)

The pro option is extremely popular with business customers.

Return to the top


Q

If I choose pro how long will it take for you guys to create my site?
A Depending on the complexity of your business needs, it can take between 3 and 5 days to create your final site. This includes analysis, consultancy and design of the site. We will give you a template and you can enter your own content as you wish or we can enter the content that you will give us.

Return to the top


Q

I think that I may be eligible for an upgrade, how can I tell?
A Check what the latest version is on the version info page. If the version number is greater than your version number, you are eligible for an upgrade.

You can find out the version number of your current Clear-Site package by the admin login page. Just below the user name and password textboxes, you should see your version number.

Return to the top


Q

Will the upgrade cost me anything?
A No. Existing customers will not be charged 

Return to the top


Q

Will I lose any of my settings or content when I upgrade?
A No. We work hard at Clear-Soft to make all of our software backward compatible. All of your old settings, preferences and content will remain unchanged so you just benefit from the enhancements without having to worry about the upgrade. 

Return to the top


Q

How many email addresses do I get?
A You will get 300 POP3 email boxes. That gives you 300 addresses which should be more than enough for you. 

Return to the top


If you have a question thats not answered here, please let us know by sending the question to info@clear-soft.com. We will do our best to answer the question as quickly as possible. 
 

 
"we thought that setting up a website was going to be hassle but Clear-Site opened our eyes. We couldn't get over the quality of service for the price we paid. We are in complete control of the website which makes it so easy to add up new content and keep the site fresh."
Evelyn O'Sullivan
O'Sullivan School of Speech & Drama

 
By clicking on the 'Log' option from the admin menu, you can gain access to the system log which is a detailed audit of changes made to your system.

Valid XHTML 1.0 Transitional

Valid CSS!